How long are shipping times?
Your product will ship within two ( 2 ) days of your order, then may take up to two weeks to reach your doorstep. Each product at The Open Door has an estimated delivery time that can be found in the product description.
What are your return policy's?
Instead of returning items, you can contact us for a full refund. Because refunds has a carbon footprint for returns, just contact us for a refund.
Can I cancel my order?
Yes if you do not receive your order within the time frame specified for each individual product.
What if I receive the wrong order?
Contact us for a full refund.
Do you offer exchanges?
We do not offer exchanges, however if you did not get the item you ordered, let us know and we will get you a new one.